With the flexibility of our manufacturing process and non-existent miniumum order quantities for the vast majority of our products, custom connector modifications are fairly commonplace for Samtec customers.
In fact, we welcome them. Customs make up nearly 30% of our business.
A New Way to Request Custom Connector Modifications
Up until now, these requests typically have been submitted through a single page on our website, through a sales rep, or through an email group that was set up specifically for this purpose.
With this recent update to our product pages (aka Technical Specifications pages), you’ll now find a “Custom Product” heading where common modifications are listed. You’ll then find a simple form to the right of that which allows you to easily submit your information.
The part number that you configure using the configurator tool on the same page will be submitted automatically to our customs department along with the rest of your information. This gives our team an easy place to start the conversation, resulting in even faster service to get you the products you need.
It’s not the most glamorous update we’ve ever made, but so far it’s been very effective and well received. You can give it a try here on our TSW page, or visit Samtec.com and navigate to any series page that you’d like to explore.
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