If you’re not familiar with My Samtec, this is a self-service area of our website where users can access information on all different types of order details.
Users can place orders, download invoices, get pricing, lead times, order, sample, and quote statuses, as well as manage many other personalization features throughout Samtec.com.
The Samtec web team is always looking for ways to streamline things for our users so they can save valuable time all throughout the ordering process.
This latest upgrade allows users to request quote renewals online easily and streamlines the flow through a new back-end process.
How to Request Quote Renewals in My Samtec
Quotes can now be requested to be renewed from a user’s My Samtec portal and will flow through an automated back-end system which will require very little human intervention. This means that quotes can be renewed much faster than ever before, many without ever needing a person to touch it, which means more time saved for everyone!
Quotes that have recently expired will be shown in red on the user Quote Status page. These can then be selected and renewed using the checkbox feature on the left. From there, just click on the button that is activated, and follow the helpful prompts! That’s all there is to it.
This feature has been rolled out to all eligible users and can be accessed in the Quote Status area of My Samtec.
Note: We’ll be releasing a new version of this tool with all-new architecture, built from the ground up, in a matter of months. All features will be rolled over from the previous version and many will be upgraded. This will bring far better performance to this system. Keep an eye out for this in the coming months.
Coming Soon to Samtec.com
That does it for now. Thanks for being a loyal reader of The Samtec Blog.
Here is what we’re currently working on, and a few other updates that are coming soon!
- A full overhaul and simplification of our navigation structure
- An upgraded quotes lookup system
- A new way to build discrete wire assemblies
- A new way to build discrete wire component systems
- Several back-end performance enhancements
- And more!
Leave a Reply